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FreeConference Legacy Help
Upgrading a Legacy Account to the NEW platform
How to update your account to the new service
Are there any costs for this service?
Do you place a surcharge on the call? Will anything extra appear on my phone bill?
How many people can be on a conference call?
How many accounts can I open?
How to Eliminate Background Noise, Feedback, Echo and Other Distractions
See all 22 articles
Can I choose my own dial-in number? What's the difference between "Web-scheduled" and "Reservationless" conferences?
How does it work? Is this an "Internet call"?
How does this work? Can anyone walk me through this?
What Moderator Controls are Available to me During a Call?
Do I need to select the recording option for each conference I'd like recorded?
Can I conduct a one-person recording?
Can I use the recording feature for a reservationless call?
How can I download and save the mp3 recording file?
Will I need special equipment to record my greeting?
Can I have more than one greeting saved on my account at a time?
Can I listen to the Default Personalized Greeting I have saved on my account?
Can I edit a greeting if I have already scheduled my conference?
Can I use my default greeting on my Reservationless Premium 800 and Reservationless Standard conferences?
Premium 800 Toll Free Service
What is the Federal Universal Service Fund Fee?
Why would I want to pay $0.10 per minute for toll-free if I can use the standard services for free?
Scheduling a Conference Call
We called at the scheduled time but your system didn't let us in. What's wrong with your system?
What if I call in late? Will I be locked out if I don't call in at the beginning?
Can I set up a recurring conference?
What is Quick Scheduler?
Can I set up a conference which starts 5 minutes before a whole hour (i.e.. 8:55 for a 9:00-10:00 call)?
See all 9 articles
I'm Having Difficulty Joining a Call From My Browser
Participants can't see and/or hear me
Browser permission errors
Difficulties Using VoIP Services Such as Skype or Vonage
I Get a Firewall Warning
See all 15 articles
I'm Hearing an Echo or Feedback on the Conference
I'm Hearing a Constant Beep or Blaring Signal During the Conference
No Audio on my iPhone or iPad App
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