FAQ

Are there any costs for this service?
In order for conference participants to reach our service, each one must call a telephone number. For Reservationless Standard and Web-Scheduled Standard co...
Wed, 6 Jun, 2018 at 4:54 PM
Do you place a surcharge on the call? Will anything extra appear on my phone bill?
Reservationless Standard and Web-Scheduled Standard conferences: No. There are absolutely no surcharges. For Reservationless Standard Web-Scheduled Standar...
Wed, 6 Jun, 2018 at 4:55 PM
How many people can be on a conference call?
Conference calls can have up to 150 participants.  If you would like to conduct an Event-Sized Conference with 150+ participants, please contact customer sup...
Wed, 6 Jun, 2018 at 4:55 PM
How many accounts can I open?
Although all functions can be performed from one account, there is no limit on the number of accounts you may open
Wed, 6 Jun, 2018 at 4:55 PM
How to Eliminate Background Noise, Feedback, Echo and Other Distractions
Be Mindful of Your Surroundings Call from a quiet location. Turn off the ringer of a multi-line phone or any other phone in the room. ...
Wed, 6 Jun, 2018 at 4:56 PM
How many conferences can I set up? Can they happen at the same time?
There is no specific limit on how many conferences you can schedule or when they can occur.  Each conference is associated with a phone number to call and a ...
Wed, 6 Jun, 2018 at 4:56 PM
I changed my credit card on file. Why was my old card charged?
Premium conferences and features are charged to the credit card on file at the time the reservation was booked. If you need a previously scheduled conference...
Wed, 6 Jun, 2018 at 4:56 PM
Does the number of Participants affect the quality of a conference?
In any conference call, no matter what conference bridge or provider you use, the clarity will decrease somewhat as you add more Participants. The more confe...
Wed, 6 Jun, 2018 at 4:56 PM
Can I get a telephone number for customer support?
Absolutely! in fact you can have several! We have customer service representatives in four countries standing by to assist you: North America: 1 80...
Wed, 6 Jun, 2018 at 4:56 PM
Question: Last night there was an echo in the conference. What's wrong with your system? How can we get rid of it?
Our conference bridges are physically located on the premises of telephone company central offices and are connected to the telephone network via high capac...
Wed, 6 Jun, 2018 at 4:56 PM