On November 3rd, 2022 your FreeConference.com account will get a new look. Your basic teleconferencing service will remain mostly unchanged, dial-in numbers and access codes will remain the same.
The table below lists the differences between the legacy and new 'refreshed' version of FreeConference.com.
Enter your moderator PIN to access moderator privileges.
⚠️ It is no longer required to enter the star key before any code.
Calling in as
Calling in as conference ‘Moderator’
OR if you have scheduled back-to-back / overlapping conferences with different access codes:
The subscriber PIN is no longer required.
It is no longer required to enter the star key before the organizer access code.
Additional support articles:
All accounts will now renew on the first of the month
Billing dates for subscriptions used to depend on when you initially signed up. On the new platform, all accounts will be billed on the first of each month. Where your billing date was not previously the first, you will have been credited with a prorated amount for October 2022 to ensure you were not overcharged.
Our toll free service will no longer charge your card after each meeting ends, instead, all meetings in a given month will be combined together and you will receive one detailed invoice and charge at the beginning of each month.
Contact customer support if you need to access previous invoices and view your billing history since moving to the upgraded platform.
ALL conferences can last up to 12 hours
New updated dashboard design
Schedule a conference
will start when:
1. The second
2. The host joins
Multiple dial-ins can be used with each conference call
You and your particpants are no longer limited to using just your primary dial-in number when joining conference calls. As well as a selection of international dial-in numbers, participants can now choose from multiple US numbers. As long as everyone uses your access code when calling, it doesn’t matter which dial-in number is used to join.
User the security settings and book your meeting with a random access code
No need to change your organizer access code to have multiple/overlapping meetings. Select the security option when scheduling to set a random code for your meetings. Learn more here >>
To join as organizer when you have overlapping meetings using the random code, first use the unique access code for that meeting, then once on the conference, hit the pound key followed by your moderator PIN and then the pound key once more (e.g. #1234567#).
*Not available with all subscriptions