North American Telecommunications Congestion update - https://status.freeconference.com/

FAQ

Is there a MUTE capability for the presenter?
Yes.  While in a conference, callers can touch-tone '*6' to toggle muting on and off.  In addition, the conference Organizer can mute the entire co...
Wed, 6 Jun, 2018 at 4:56 PM
Can I have you record or transcribe the call?
Yes, we offer Conference Recording, Computer Download and Telephone Playback of your conference call. (learn more).  This feature is FREE with all Premium 80...
Wed, 6 Jun, 2018 at 4:56 PM
Busy Signal - can't access conference call
We know how frustrating it can be when you or your participants can't join a call because you get a busy signal. Often, this is likely a call terminat...
Thu, 27 Sep, 2018 at 5:52 AM
Can I get toll-free (800 number) access to the conference?
Yes, we offer Web-Scheduled and Reservationless Premium 800 conferences which utilize a toll-free dial-in number.  Please click here for more information.  Y...
Wed, 6 Jun, 2018 at 4:56 PM
Do you provide local numbers to reach your service?
We do not provide customized local numbers for any one person's area code.   Our conference facilities are centrally located to balance long distance se...
Wed, 6 Jun, 2018 at 4:57 PM
Can I call in to the service from out of the country when traveling, for instance, in France, Canada, Japan or Mexico?
Yes. You should be able to reach our conference systems from anywhere in the world.  Of course, you will incur international long distance charges if you ar...
Wed, 6 Jun, 2018 at 4:57 PM
Are the conference calls private and secure?
Yes; there are several different privacy features. Each call has a unique Participant Access Code for entry. Participant Access Codes are uniquely assigned f...
Wed, 6 Jun, 2018 at 4:57 PM
I can't log in to the web site. Can you please verify or send me my correct password and user name?
Please use the "forgot your password" link on our home page (note: you are currently already logged in).   The system will send you your correct us...
Wed, 6 Jun, 2018 at 4:57 PM
Question: Can I cancel my paid subscription at any time?
Yes. To cancel the your FreeConference paid subscription, visit your "Account" page and select the "Cancel Service" option. The service ...
Thu, 20 Sep, 2018 at 8:16 AM
Where can I add the Recording feature?
You can add this feature during the conference scheduling process or by clicking on the "Recording" link located in the FreeConference Select secti...
Wed, 6 Jun, 2018 at 4:57 PM